Booking Terms & Conditions
By booking a service with Allhomecare, you agree to the following terms:
1. Service Booking
When you book a service, our technician will visit your location at the scheduled time or the nearest available slot. Service availability depends on location and technician availability.
2. Inspection & Pricing
A visiting and inspection charge of ₹250 applies.
Final service charges depend on the type of work, inspection, labour and materials required.
All applicable charges will be clearly explained before starting the work.
3. Payments
Payment is to be made after service completion unless stated otherwise. Payments must be made using the accepted payment methods(UPI, IMPS, NEFT, Debit/Credit Card and Cash) shared by us.
4. Cancellations & Rescheduling
You may cancel or reschedule a booking by contacting us in advance.
Cancellations made within 1 hour of the scheduled visit may be subject to a visit or inspection charge.
5. Service Quality & Refunds
If you are not satisfied with the service or repair, you may raise a complaint with us.
Approved refunds will be processed as per our Refund Policy.
6. Customer Responsibility
Customers must ensure safe access to the service location and provide accurate service details while booking.
7. Legal Compliance
Customer information may be shared only if required by law or government authorities, as stated in our Privacy Policy.